Whether still deciding on which carpet cleaning firm to use, how to deal with stains, identifying carpet problems or how to assist us during our cleaning visit, our care and advice section has all the information you require.

To enquire about any of the above or our cleaning services please use our contact form or call us today on 0800 023 5517.

Choosing a Carpet Cleaner

When deciding on which carpet cleaner to use there are so many points to consider. Price, level of service, equipment and methods used, plus hidden charges are just a few. This section will give you honest advice on what to look for.

Our tips on choosing a carpet cleaner »

Cleaning Visit & Post Clean Guidelines

When we visit to clean at your property or premises there are a number of helpful points to consider as a potential customer. Safety for you and your family or customers, how the process will work and tips to ensure the process runs as smooth as possible are all outlined here.

Helpful guidelines about our visit to your property »

Common Carpet Faults & Conditions

During a site survey of your carpets, any problems, faults or conditions will be pointed out to you as a potential customer. This guide is a good way of giving you some understanding of these natural and man-made carpet complaints.

How we can help you understand common carpet faults and conditions »

Customer Stain Removal Guide

Stains are unavoidable but our guide can give you tips on how to remove any you might encounter, with helpful advice for water and oil based, old and dried in stains.

Read our guide on how to remove carpet stains »

Client Testimonial

"I used A-Star to clean my carpets when I recently moved into my flat. They left no mess and did a brilliant job on my carpets and also gave me advice on how long to leave them until I put my furniture back. I would highly recommend them!".

M. Clark - Old Newton, Stowmarket

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